Privacy Policy

Last updated: February 2026

1. Introduction

Tnkr (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform at tnkr.ai (the “Site”).

2. Information We Collect

2.1 Personal Information

We collect information you voluntarily provide, including:

  • Name and email address (when registering)
  • Profile information and avatar
  • Workspace and organization details
  • Billing and payment information
  • Communication preferences

2.2 Usage Data

We automatically collect information about your interactions with the Site and platform:

  • Device information (IP address, browser type, OS)
  • Pages visited and features accessed
  • Time spent on the platform
  • Project and content interactions
  • Search queries and filters used

2.3 Project and Content Data

When you upload or create content on Tnkr:

  • 3D models, CAD files, and assembly instructions
  • Project metadata and descriptions
  • Documentation and notes
  • Annotations and snapshots
  • Collaboration history and contributions

2.4 Cookies and Tracking

We use cookies, local storage, and similar technologies to:

  • Authenticate and maintain your session
  • Remember preferences and settings
  • Analyze platform usage and improve features
  • Prevent fraud and security issues

3. How We Use Your Information

We use the collected information for:

  • Providing and improving the Tnkr platform
  • Creating and maintaining your account
  • Processing transactions and sending related information
  • Sending transactional and promotional communications
  • Analyzing platform usage to enhance features
  • Enforcing our Terms of Service and other agreements
  • Protecting against fraud and security threats
  • Complying with legal obligations

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with vendors who assist us:

  • Cloud infrastructure providers (AWS, Supabase, MongoDB)
  • Authentication providers (Google, Discord, GitHub)
  • Payment processors (Stripe)
  • Analytics providers (PostHog, Vercel Analytics)
  • Email and communication services

4.2 Public Content

Content you mark as public or share within the community may be visible to other users and search engines. You control the visibility of your projects through privacy settings.

4.3 Legal Requirements

We may disclose information when required by law or if we believe in good faith that such action is necessary to comply with legal obligations, enforce our agreements, or protect the rights, property, and safety of Tnkr, our users, or the public.

5. Data Security

We implement comprehensive security measures to protect your information against unauthorized access, alteration, disclosure, or destruction:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure authentication and session management
  • Regular security assessments and updates
  • Access controls and role-based permissions
  • Monitoring and logging of platform activity

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct or update inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability (where applicable)
  • Withdraw consent (where applicable)

To exercise these rights, please contact us at privacy@tnkr.ai

8. Children's Privacy

Tnkr is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will promptly delete it and terminate the child's account.

9. International Users (GDPR & Similar Laws)

If you are located in the European Union, United Kingdom, or other jurisdictions with similar data protection laws, you have additional rights under those laws. We comply with GDPR, CCPA, and similar regulations. Your data may be transferred to countries outside your jurisdiction, which may have different data protection standards. By using Tnkr, you consent to such transfers.

10. Third-Party Links

Tnkr may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last updated” date at the top of this page. Your continued use of Tnkr after changes become effective constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Tnkr

Email: privacy@tnkr.ai

Website: tnkr.ai

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